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Sign in and choose your account

Sign in with your phone number and a one-time code, pick the account you want to use, and switch accounts or language later.

Web portalAppFor: Doctors, Assistants, Patients

Sign in

  1. 1

    Open the sign-in screen

    Open the PatientBook app. The first screen asks for your phone number; the button at the top switches between English and Arabic.

    App sign-in screen with a phone number entered
  2. 2

    Enter your phone number

    Type your mobile number. The country starts as Egypt; tap the flag to pick another.

    Tap Login / Sign Up.

  3. 3

    Enter the code

    We send a 6-digit code to your phone. Enter it to sign in. A number we haven't seen before goes on to create a new account.

Choose your account

  1. 1

    Pick an account type

    If your number has more than one account, choose Patient's Account, Doctor's Account or Assistant Account, then Confirm. The app opens the same one next time.

    Account type screen with the patient account selected
  2. 2

    Doctors: pick a clinic

    Select Your Clinic lists your clinics. Choose one, or All Clinics to see everything, then confirm. Assistants choose the doctor and clinic they're working for (see the assistant guide).

    Select Your Clinic screen with All Clinics and the doctor's clinic

Change it later

  1. 1

    Switch account type

    Open My Account and tap Switch account type.

  2. 2

    Change the language

    Patients and assistants: open My Account, tap Language and choose English or Arabic. The doctor's side of the app is in English.

Questions and answers

Can one phone number have more than one account?

Yes. After the code, choose Patient's Account, Doctor's Account or Assistant Account. To change it later, open My Account and tap Switch account type.

Why is the app in English when I'm signed in as a doctor?

The doctor's side of the app is in English. Patients and assistants can choose English or Arabic from My Account, under Language.

On the web vs in the app

WhatWeb portalApp
Who signs inDoctors, and polyclinic, lab and pharmacy staffDoctors, assistants and patients
Choosing the accountOn the first screen, before the phone numberAfter the code, when your number has more than one account
LanguageEnglishEnglish or Arabic for patients and assistants; English for doctors

What's next

Updated: 18 October 2026

Still stuck?

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