Set up online booking

Your hours

1. 1

   Set your weekly hours

   Go to Online Booking, open the settings (gear) button on the calendar and choose Weekly Schedule. For each day use + Add hours, and + Add another for a second shift. Days left empty are closed. Click Save.

   

2. 2

   Set visit lengths

   Set a default length, and a length and break for each visit type.

   Open Slot Durations.

3. 3

   Hours for a set period

   For a period with different hours, such as Ramadan, add a date-range schedule. It replaces the weekly hours between its dates.

   Open Date-Range Schedules. You can start from your weekly hours and then edit each day.

4. 4

   Block time off

   Pick a date, the whole day or certain hours, and an optional reason. Blocking cancels the visits booked in that time and tells those patients.

   Open Time Blocking and click Block Time.

   

Your bookings

1. 1

   See the schedule

   Online Booking shows the week. Click a free time to book or block it, and drag a booked visit to move it.

   

Your booking link

1. 1

   Turn on your booking link

   In Booking Link, turn on Enable public booking link, choose the link's name, which visit types patients can book and how many days ahead, then Save. Copy copies the link.

   

2. 2

   Send it to a patient

   Patients open the link and book without signing in (see “Book an appointment”).

   Click Send booking link at the top of the portal to send it on WhatsApp.

Questions and answers