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Set up online booking

Set your working hours and visit lengths, block time off, and share your booking link so patients can book themselves.

Web portalAppFor: Doctors, Assistants

Your hours

  1. 1

    Set your weekly hours

    Go to Online Booking, open the settings (gear) button on the calendar and choose Weekly Schedule. For each day use + Add hours, and + Add another for a second shift. Days left empty are closed. Click Save.

    Weekly Schedule with 10 AM to 8 PM on working days and Friday not available
  2. 2

    Set visit lengths

    Set a default length, and a length and break for each visit type.

    Open Slot Durations.

  3. 3

    Hours for a set period

    For a period with different hours, such as Ramadan, add a date-range schedule. It replaces the weekly hours between its dates.

    Open Date-Range Schedules. You can start from your weekly hours and then edit each day.

  4. 4

    Block time off

    Pick a date, the whole day or certain hours, and an optional reason. Blocking cancels the visits booked in that time and tells those patients.

    Open Time Blocking and click Block Time.

    Time Blocking page with the clinic, date, block type and reason

Your bookings

  1. 1

    See the schedule

    Online Booking shows the week. Click a free time to book or block it, and drag a booked visit to move it.

    Weekly booking calendar with a visit in progress and a waiting patient

Questions and answers

What happens to booked visits when I block time?

Blocking cancels the visits booked in that time and tells those patients.

How do I set different hours for Ramadan?

Add a date-range schedule for those dates. It replaces your weekly hours between them.

On the web vs in the app

WhatWeb portalApp
Booking linkTurn on, name and set it up; send itSend it only
Schedule viewA week; drag to move visitsOne day at a time
Date-range schedulesStart from your weekly hours, edit each dayFilled from your weekly hours

What's next

Updated: 18 October 2026

Still stuck?

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